Gustav Kotkas, Qminder

Service Intelligence Podcast

Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.

Listen on Apple Podcasts

Neueste Folgen

May 18, 2022

Fred Gehrke - former VP of Support at Bolt. How to grow your support team from 20 to 200 in 7 months and help employees reach their full potential

E5 • 63 mins

Feb 1, 2022

Jorma Laiapea - former Head of Customer Support at Wise - shares his experience in building customer support functions across multiple industries.

E4 • 43 mins

Jan 31, 2022

Every support ticket is a product failure - Jorma Laiapea

3 mins

Oct 7, 2021

Dana Hooshmand - former Head of Operations (retail) at Lyft

E3 • 45 mins

Sep 23, 2021

David Griffith - Head of Support (Baltics) at Wolt

E2 • 44 mins