Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
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Episodi recenti
May 18, 2022
Fred Gehrke - former VP of Support at Bolt. How to grow your support team from 20 to 200 in 7 months and help employees reach their full potential
E5 • 63 mins
Feb 1, 2022
Jorma Laiapea - former Head of Customer Support at Wise - shares his experience in building customer support functions across multiple industries.
E4 • 43 mins
Jan 31, 2022
Every support ticket is a product failure - Jorma Laiapea
3 mins
Oct 7, 2021
Dana Hooshmand - former Head of Operations (retail) at Lyft
E3 • 45 mins
Sep 23, 2021
David Griffith - Head of Support (Baltics) at Wolt
E2 • 44 mins
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