Welcome to The Service Lounge by UpdatePromise. Where raw conversations come to life, fueled by fact-based data and firsthand insights on what customers are actually saying in dealership service lounges. Our Consumer Experience team is dedicated to taking all the data and experiences we've gathered and sharing them with everyone. Join us to uncover real customer feedback and gain valuable perspectives.
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Episódios recentes
Nov 26, 2024
Ep 6⎜Turn Your Tablets Into Profit Machines
28 mins
Oct 25, 2024
Ep 5⎜Why the Big Push for Digital MPIs from an OEM Perspective - Feat. Kenny Warren
30 mins
Sep 25, 2024
Ep 4⎜How to Build a High-Performance Service Team - Feat. Geno Walsh
E4 • 33 mins
Aug 26, 2024
Ep 3 ⎜Mastering Appointment Scheduling - Feat. Scott Loveless
36 mins
Jul 26, 2024
Ep 2 ⎜The Dark Side of Upselling
E2 • 32 mins