Términos de servicio

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Version 2026-09-10-2. Last Updated: September 10, 2026. Effective: September 10, 2026.

This version replaces the version dated July 8, 2026. See "Changes to These Terms" below for how new versions take effect.

Scope of These Terms

The aim of these Terms of Service is to clearly outline both your obligations as a user and our commitments as a service provider.

These Terms of Service establish the relationship between PodcastAI and you, the user. They set forth the legal parameters that govern us as a provider of services and detail specific guidelines for engaging with our Services, which we request you adhere to. Below is a summary of the sections included in these terms and their purpose:

About the terms

PodcastAI is a podcast hosting and production platform. We store and distribute your podcast, publish its RSS feed to podcast apps, report on your listeners, and give you tools that use artificial intelligence to help you produce episodes.

Service Provider

PodcastAI is operated by Neuroframe, Inc., a company registered in the State of Delaware, United States. Neuroframe, Inc. was formerly named PodcastAI, Inc. and does business as PodcastAI. You can find us at:

2810 N Church St, PMB 51378, Wilmington, DE 19802, United States.

Age Requirements

You must be at least 18 years old, or the age of majority where you live if that is higher, to create a PodcastAI account and agree to these terms. Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we hold an account for someone under 13, we will close it and delete the personal information we hold for it. If you are at least 13 but not yet an adult, you may only use our services if your parent or legal guardian agrees to these terms on your behalf and supervises your use, and they are responsible for what you do while using them. We do not ask for your age when you sign up, so if you believe a child under 13 has an account, please tell us at [email protected].

Changes to These Terms

We may change these terms, for example when we add or change services, or when the law changes. Every version carries a version identifier and a date at the top of this page, and we keep a copy of every version we have published. When we change these terms in a way that affects you materially, we will tell you by email or in the product before the change takes effect, and we will tell you the date it takes effect. The version you accepted continues to govern your use until a new version takes effect. If you keep using our services after that date, you accept the new version. If you do not want to accept a new version, stop using our services and cancel your subscription as described in the Payment, Term, and Termination section before the new version takes effect.

Your Relationship with PodcastAI

By agreeing to these terms, you're starting a relationship with us. We'll give you permission to use our services as long as you follow these terms. Our services include podcast hosting, publishing your RSS feed and distributing it to podcast apps, storing and delivering your media, listener analytics, and AI production tools such as transcription, script generation, AI host creation and cover artwork. The full list is in the Definitions section.

What You Can Expect from PodcastAI

We're always working to improve. We're constantly working to make our services better. That means we might add or remove features, change usage limits, and even start or stop offering certain services. We'll also make changes to keep up with laws and regulations, prevent abuse or harm, address legal, regulatory, safety, or security issues, adapt to new technologies, and respond to changes in how many people use our services.

Our services also have usage limits. Each plan includes a number of shows and an amount of storage, shown on our pricing page, and you can buy more of either. If you are above the number of shows your plan includes, you keep the shows you have and cannot add more until you add capacity. Today a title can be up to 150 characters, a show description up to 4,000 characters and an episode description up to 10,000 characters. We also measure how much AI processing each workspace uses each month. We may change these limits, and we will state a limit before we start refusing requests because of it.

Site Management

We want to make sure our services are safe and enjoyable for everyone. To do this, we may monitor our services to make sure everyone is following these terms. If necessary, we can take action against users who break the rules. This might include things like restricting access to our services, blocking certain IP addresses, or taking other steps to protect our rights and property.

Separately from that, when someone plays or downloads one of your episodes we record information about that request so that we can report download and audience figures to you. That includes the listener's IP address, the app or browser and device they used, the country, region and network the address belongs to, and which parts of the file were delivered. We collect this on behalf of the shows in your workspace, and you are responsible for telling your listeners about it where the law that applies to them requires it.

Your Content and Intellectual Property

We want to be clear: we don't claim any ownership over the content you upload or generate using our services. This includes things like your podcast transcripts, AI-generated hosts, and new podcast episodes. We won't use your content without your permission, except as necessary to provide our services.

AI processing, including by other companies. To provide our services we process your content with artificial intelligence models, including models run by other companies on our behalf. In practice this means we send your audio, video, transcripts, text, images and any voice sample you give us to those providers so that they can transcribe it, generate text or speech from it, or create images for it, and return the result to us. This is how we transcribe your recordings, generate titles, descriptions, chapters, scripts and show notes, create and clone voices, translate and dub episodes, and generate cover artwork. By accepting these terms you agree to that processing, including processing by those other companies. The providers we use for this today include Deepgram for transcription, OpenAI and Anthropic for text, ElevenLabs for voices, and Google and fal.ai for images. We send each provider what is needed for the task. We may add or change providers as our services change, and we will update these terms or our Privacy Policy when we do. We do not use your content to train AI models of our own.

Storage and delivery. Storing and serving your podcast is part of our services. We store the files you upload and the files we generate for you, and we serve them to your listeners and to podcast apps for as long as your show is hosted with us. Your plan includes an amount of storage and you can buy more. Files you have published are public by nature, because that is how podcast apps and listeners download them. Files you have not published are not listed anywhere public, but they are protected by their web address rather than by a password, so anyone who has a file's address can open it. Please treat a link to a file as if it were the file itself. We take reasonable technical and organizational measures to protect your files, but no online service can promise that it is completely secure.

Deleting. You can delete episodes, shows and your workspace yourself in the product, and you can ask us to delete your files or close your account by writing to [email protected]. Deleting an episode removes its files from our storage and cannot be undone. When you delete a show or a workspace, it is removed from your account and from your feed, and the underlying records and media may remain in our systems and backups for a period afterwards before they are removed. Unpublishing an episode removes it from your feed but does not delete it, and it cannot take back copies that podcast apps and listeners have already downloaded. Once a file is deleted we cannot return it to you, so keep your own copies of anything you need.

In some cases, content may be uploaded or managed by third parties on behalf of the owner. See our policy below for how such scenarios are handled.

Third-Party Account Management and Content Transfer Policy

Accounts Operated on Behalf of Others

Some users manage PodcastAI accounts on behalf of others, for example as contractors, producers, studios, assistants, or other service providers (collectively referred to as “Agents”). When this occurs:

  • Content Ownership: The individual or organization who created and/or owns the underlying podcast IP (the “Owner”) retains all rights to their content, even if an Agent uploads, edits, or manages that content through their own account.

  • Agent Responsibility: If you are acting as an Agent, you are responsible for ensuring you have the necessary legal rights, agreements, or authorizations to act on behalf of the content Owner. PodcastAI does not validate or enforce private agreements between Owners and Agents.

Transfers Made in the Product

Our platform lets a member move a show out of a workspace and into another workspace they own, and we do not check ownership or authorization when they do. While a workspace has an active plan, only the primary owner, or a member who has been granted the transfer permission, can do this. Once a workspace no longer has an active plan, a member holding the Show Manager role can also move a show out into a workspace they own. If you give someone that role or permission, you are giving them that ability, so grant it carefully.

Requests to Transfer Content Between Accounts

If a verified Owner requests that their content be transferred out of an Agent’s account into one they control directly:

  • Verification Required: We require reasonable evidence of ownership or authorization before approving any transfer we make ourselves. This may include business records, contracts, trademarks, or other materials.

  • Notice to Agent: We may notify the current account holder (Agent) of the request, but that notice does not imply veto power. If ownership is clearly verified, we reserve the right to proceed with the transfer.

  • Dispute Handling: If the Agent disputes the request, we may pause the transfer and ask the parties to resolve the matter independently. PodcastAI is not responsible for mediating such disputes.

  • Good Faith Transfers: PodcastAI will act in good faith to protect content Owners’ rights. Verified IP holders have the right to request their content be transferred to their own account.

  • Actions We May Take Ourselves: Separately from a transfer request, we may move shows and hosts from one workspace to another, change which person holds primary ownership of a workspace, and change a workspace's plan or the limits that apply to it. We do this only to carry out something you or a verified Owner asked for, to correct an error, to enforce these terms, or to meet a legal requirement. We record every such action in our internal records and will explain it to you on request.

  • Indemnification: All users agree to indemnify PodcastAI for any consequences arising from content transfer requests, including misrepresentation of ownership or authority.

Modifications and Interruptions

We can't guarantee that our services will always be available. Sometimes, we might experience issues with our hardware, software, or other systems. We might also need to perform maintenance, which could cause interruptions, delays, or errors. In some cases, we may need to change, suspend, or stop offering our services without giving you notice.

There is one interruption that is planned rather than accidental. If you create a show in a workspace that has never had a paid plan, that show is publicly visible for 30 days from the day you create it. After 30 days its feed, its public pages and its player stop being served, and a podcast app or directory that asks for the feed is told the feed is gone, which can cause the show to be dropped from directory listings. Nothing is deleted, and everything comes back when you start a plan, although you may need to ask a directory to list the show again. We will email you before this happens.

If your workspace is on one of our legacy free plans, or has never had a paid plan, we reserve the right to change, suspend, or stop offering our services to it for any reason and without notice. If you're using a paid plan, we'll make reasonable efforts to let you know in advance if any changes to our services might affect your experience.

Your Responsibilities

We expect you to follow these terms and any additional guidelines we provide for specific services. By using our services, you agree to respect the rights of others, including their intellectual property rights, publicity rights, and copyright. You also agree not to abuse or harm others, interfere with our services, or engage in any illegal or unauthorized activities while using our services.

Permission to Use Your Content

To provide our services, we need your permission to use the content you upload or generate. This includes things like your podcast transcripts and AI-generated content. By using our services, you give us a worldwide, non-exclusive, royalty-free license to host, store, copy, convert, process, edit for formatting and delivery, publish, publicly perform, transmit and distribute your content for the purpose of providing our services. That includes sending it to the AI providers described above, inserting advertising where a show's advertising slots are turned on, and passing the same permission to the companies that deliver it for us, such as our hosting providers and content delivery networks, and to the podcast apps and directories your show is listed in. This license lasts for as long as your content is on our service. Copies that have already been delivered to listeners or to podcast apps are outside our control, and this license continues to cover them. You still own your content, and we won't use it for any other purpose without your permission.

Our services generate content with artificial intelligence, including titles, descriptions, chapters, scripts, show notes, voices, translations and artwork. AI output can be wrong, invented or misleading, and it can resemble or match output generated for someone else, because the same tools serve everyone. You are responsible for reviewing AI output before you publish it, and for making sure that what you publish is accurate and does not infringe anyone's rights. We do not promise that AI output can be protected by copyright, and in some countries it cannot be. Some of that output is produced for us by the AI providers named above, and a provider's own terms may place conditions on how its output can be used, including commercial use. We don't claim ownership of that output, and nothing here changes what we say above about you owning your content.

Advertising in Your Episodes

Some shows have advertising slots before, inside or after an episode. Where your plan gives you control of these slots, you can set each slot in your show settings, including turning it off or filling it with your own promotion, and we will follow that setting. Where a slot is turned on and is filled by an advertising network, we insert the advertising audio into the episode at the moment it is requested, we send that network the listener's IP address and the app or browser they are using so that it can choose and measure the advertisement, and the network's own privacy terms then apply to that data. We do not promise that any particular advertisement, or any advertisement at all, will be placed, and we do not warrant, endorse or take responsibility for what is advertised. If we share advertising revenue with you, the terms of that share are agreed separately.

Using PodcastAI Services

Your Responsibilities

As a user of PodcastAI services, you are responsible for any content you upload and generate using our platform. Make sure you have the necessary rights, permissions, and consents before sharing or uploading files to our services.

Some of our services create and publish content for you without you taking each step. When you upload a recording, we transcribe it and generate material for it, including chapters, a suggested title, description and tags, suggested clips and cover artwork, and you can edit or remove any of it before you publish. If you turn on MagicPod, our service researches your show's subject using sources on the internet, writes the script, produces the audio, and publishes the episode to your show on a schedule, up to once a day, without a person reviewing each one. You choose to turn it on and you set the subject, and you are responsible for what it publishes on your show in the same way you are responsible for content you upload yourself. We recommend that you review those episodes.

Some of what you tell us about a show is published with it. The owner name and owner email address you set for a show appear in that show's RSS feed and on its public pages, and they are passed on to every podcast directory that lists the show. That is the ordinary convention for podcasts, but it does mean the address is public, so use one you are happy for anyone to see.

You promise us that every recording you upload was made lawfully, and that you have every consent required where it was recorded, including the consent of every person who can be heard on it. Some places require the consent of everyone being recorded, not just one person, and it is your job to know which rule applies to you. If you use a voice recording of someone else, including a guest on your episode, you must obtain their permission before you upload it, and that permission needs to cover what actually happens to the recording: we send it to our voice provider, which creates a voice model of that person on its systems, and we then use that model to generate speech in their voice. Our dubbing feature builds a temporary voice model of each speaker from an episode you have already uploaded, so a guest's permission needs to cover that too. Do not upload a recording made without the consents the law requires. You alone are responsible for securing these rights and permissions, and the indemnity you give us in these terms covers claims that arise from a recording you did not have the right to upload.

Voice Samples and Voice Models

When you create an AI host, or when you use our dubbing feature, we take a voice sample and send it to our voice provider, ElevenLabs, which uses it to create a voice model. A voice model is a digital representation of a person's voice, and some laws treat it as biometric information about that person.

What we use it for. We use the voice model only to generate speech for the shows in your workspace. We don't use it for any other purpose, we don't make it available to other customers, and we don't sell it.

Who holds it. The voice model is created and stored by ElevenLabs on its systems under our account. We hold the sample and an identifier for the model. By uploading a voice sample you agree to us sending it to that provider for this purpose.

How long we keep it. We keep the sample and the voice model for as long as the host exists in your workspace. When you replace a host's voice, we ask the provider to delete the previous sample. When you delete a host, we ask the provider to delete the samples and the voice model. Voice models created for dubbing are temporary, and we ask the provider to delete them when the dubbing job finishes.

Permission from the person. If the voice is not your own, you must get that person's permission before you upload their recording, and that permission must cover what is described here.

Acceptable Use

You agree not to use our services for any illegal or harmful activities, including but not limited to:

  • Violating any local, national, or international laws.

  • Infringing on the rights of others, such as copyright, trademarks, or privacy rights.

  • Harassing, threatening, or discriminating against any person or group.

  • Impersonating others or attempting to obtain sensitive account information.

  • Interfering with the operation, security, or integrity of our services.

Consequences of Violations

We may take action if we find that the content you upload or generate using our services violates the law, these terms, or could harm PodcastAI or others. Before taking action, we will generally notify you and give you an opportunity to fix the problem, unless we believe doing so would cause harm, violate the law, or compromise our services.

Actions we may take include:

  • Removing content that violates our policies or the law.

  • Suspending or terminating your access to PodcastAI services.

  • Closing your PodcastAI account and ending your access to the content in it.

We respect the intellectual property rights of others and expect you to do the same. If you believe that material we host infringes your copyright, or the copyright of a person you represent, send a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent, which is registered with the United States Copyright Office:

Copyright Agent
Neuroframe, Inc.
2810 N Church St
PMB 51378
Wilmington, Delaware 19802
United States
Phone: 415-741-5595
Email: [email protected]

What your notice must include. To be effective under the DMCA, your notice must be in writing and include all of the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that you say has been infringed.

  2. Identification of the copyrighted work you say has been infringed, or, if your notice covers several works, a representative list of them.

  3. Identification of the material you say is infringing, with enough detail for us to find it, such as the show and episode address, or the address of the file.

  4. Your address, telephone number and email address.

  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

  6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

When we receive a valid notice, we will remove or disable access to the material and tell the person who posted it. Under the DMCA, a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees.

Counter notices. If we remove your material because of a notice, and you believe it was removed as a result of a mistake or misidentification, you may send a counter notice to the same address. Your counter notice must include your physical or electronic signature; identification of the material that was removed and where it appeared before it was removed; a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; your name, address and telephone number; a statement that you consent to the jurisdiction of the federal district court for the district in which your address is located, or, if your address is outside the United States, any judicial district in which we may be found; and a statement that you will accept service of process from the person who sent the original notice or their agent. If we receive a valid counter notice, we will send a copy to the person who sent the original notice, and we may restore the material between 10 and 14 business days after we receive the counter notice unless that person tells us they have filed a court action seeking to restrain you from the infringing activity.

Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers, and we may suspend or terminate an account after fewer notices where the circumstances warrant it. We keep records of the notices we receive.

Other complaints. If you believe material infringes a trademark, a right of publicity, or other rights that are not copyright, write to [email protected] with the same level of detail, and we will review it.

Attribution

We kindly ask that you credit PodcastAI when sharing content generated by our services outside of our platform. You can do so by including "Generated by PodcastAI" or "podcastai.com" in the description.

Account Creation and Usage

To use certain features of PodcastAI services, you may be required to register and create a user account. You can do this with an email address and password, or by signing in with a third-party account we support, currently Google and X. If you sign in that way, that provider passes us your email address, and your use of their account is governed by their own terms. By registering and agreeing to our Terms of Service, you accept these terms and any applicable policies.

We keep a record of what you accepted and when, including the exact wording you were shown, the date and time, and the network address, browser and request details of the acceptance, so that we can show later what was agreed. These records are not edited or deleted, and we keep them for as long as we may need them to establish what was agreed. If you start a free trial, we also keep a record of the payment card used, in a form that cannot be turned back into your card number, so that we can tell whether a trial has already been taken on that card.

You must keep your password, or the third-party account you sign in with, secure, and you are responsible for all use of your account. You are not allowed to resell access to your account, and you should invite people into your workspace rather than share your password with them.

You can invite other people into your workspace and choose what each of them can do. Depending on the permissions you give them, an invited person can delete episodes and clips, change or remove your show's feed, move a show to another workspace, publish in your name to platforms you have connected, and, if you grant it, reach billing, invoices and the payment method. You are responsible for what the people you invite do in your workspace, so give each person only the access they need.

If you are creating and managing an account on behalf of clients or other third parties, you are responsible for maintaining valid authorization to act on their behalf. PodcastAI may require proof of such authorization if account-related disputes arise.

User-Generated Content

By uploading files to our services, you confirm that you either own the files or have the necessary rights and permissions to use them. You are solely responsible for the content generated using uploaded files that you do not own or do not have permission to use.

When you import an existing podcast into PodcastAI, whether from an RSS feed or from another host, or connect a feed so that it redirects to us, you confirm that you own that podcast or are authorized by its owner to manage it, and we rely on that confirmation. If we receive a valid complaint from a rights holder about a podcast you imported, we may remove it, and you are responsible for the consequences of importing a podcast you had no right to import.

Prohibited Activities

At PodcastAI, we are committed to creating a safe and respectful environment for all users of our Services. As a user, it is important to adhere to the following prohibited activities, which aim to ensure compliance with the law and maintain a positive community:

  1. Violate Laws: Do not engage in any activities that violate national or international laws.

  2. Harmful Content: Do not generate or share content that is illegal, threatening, fraudulent, or harmful. This includes content that discriminates against individuals based on race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, preference, or physical handicap.

  3. Intellectual Property Infringement: Respect the intellectual property rights of others. Do not infringe upon copyrights, right of publicity, right of likeness, or any other intellectual property rights. Additionally, refrain from defaming or portraying third parties in a false light.

  4. Impersonation: Do not fraudulently impersonate individuals or companies.

  5. Protection of Minors: Do not exploit or harm minors in any way.

  6. Harassment and Threats: Do not harass, threaten, or promote violence against individuals or specific groups.

  7. Misleading Conduct: Do not mislead or trick us or other users, especially in attempts to gain sensitive account information.

  8. Security Interference: Do not disable, interfere with, or circumvent security features of our Services.

  9. Service Disruption: Do not disrupt or burden our Services, the connected networks, or other services.

  10. Automated Use: Do not engage in automated use of our systems, except where we have given you written permission and credentials to do so. This includes the use of scripts, data mining, robots, or similar tools for sending comments or messages, or extracting data.

  11. Software Copying: Do not copy or reproduce our Services' software, including its code.

  12. Source Code Discovery: Do not attempt to discover the source code or underlying components of our Services, such as models, algorithms, and systems, unless contrary to applicable law.

  13. Account Transfer: Do not sell your account to others. Moving a show to another workspace with the transfer feature is allowed.

  14. Employee Harassment: Do not harass, annoy, intimidate, or threaten our employees who provide assistance or support.

  15. Improper Support Use: Do not make improper use of our support services or submit false reports of abuse or misconduct.

  16. Harm to PodcastAI: Do not engage in any activities that harm us or our Services in any way.

Taking Action in Case of Violations

Maintaining a fair and just community is our priority. If we find that your content breaches these terms, violates applicable laws, or could harm others or PodcastAI, we reserve the right to take appropriate action in accordance with the law. This may include the removal of some or all of your content. Examples of content that may be removed include material facilitating human trafficking or harassment, content containing terrorist material, or content infringing upon someone else's intellectual property rights.

Suspending or Terminating Access to PodcastAI Services

While we strive to provide uninterrupted access to our Services, there may be instances where we need to suspend or terminate your access or delete your PodcastAI Account. We reserve the right to take such action if any of the following occur:

  1. Material Breach: You materially or repeatedly breach these terms.

  2. Legal Compliance: We are required to suspend or terminate your access to comply with a legal requirement or a court order.

  3. Harm or Liability: We reasonably believe that your conduct causes harm or liability to a user, a third party, or PodcastAI. This includes actions such as harassment, misleading behavior, impersonation, defamation, hacking, phishing, or unauthorized scraping of content.

  4. Repeat Infringement: You are the subject of repeated notices of copyright infringement that we consider valid, as described in the section on copyright complaints above.

If you believe that your account has been suspended or terminated in error, you have the right to appeal and address the issue with us.

You are always free to stop using our Services at any time. If you are on a paid plan, note that simply stopping use does not cancel your subscription and does not stop us charging you. To stop future charges you must cancel, which you can do yourself at any time in Settings, under Billing, or by writing to us at [email protected]. Cancelling takes effect at the end of your current billing period, so you keep your plan until then and we do not charge you again after that.

Here is what happens when a paid plan ends, whether you cancel it or it lapses. Your workspace does not close straight away. For 30 days after it ends you can still sign in, read and download your content, and your published feed keeps serving your listeners, but the workspace is read only: you cannot create, upload, process, publish, schedule, edit or delete during that time. Two things are still allowed, so that you are never locked in: you can point your feed at another host, and a member with the right permission can move a show to a workspace of their own. We email you when that period starts and again before it ends. If you have not started a plan again by the end of those 30 days, your workspace becomes eligible for deletion and we may remove it and its content, and the feed stops serving when that happens. Starting a plan again at any time before then restores full access. Please keep your own copies of anything you need.

EU Specific

If you are a Consumer based in the European Economic Area (EEA), you have the additional right to withdraw from these terms within 14 days of accepting them. This provides you with an opportunity to reconsider your agreement.

We value your trust and aim to provide a reliable and satisfactory service. If you have any questions or concerns, please don't hesitate to reach out to us at [email protected].

Using PodcastAI services on behalf of an Organization or Business

You have the option to use our Site or Service as a Consumer or as a Business Customer. A "Consumer" refers to a natural person acting outside the scope of an economic activity, while a "Business Customer" includes natural or legal persons and partnerships who engage in commercial or self-employed professional activities.

If you wish to use our Services on behalf of an Organization, an authorized representative of that Organization must agree to these terms.

Our staff can join a workspace and see its content and settings where they need to, to give you support, to investigate a problem, to protect the security of our services, or to meet a legal requirement. Access of this kind is recorded in our internal records, and it is not shown in your workspace's member list. You can ask us at [email protected] whether staff have accessed your workspace, and why.

To provide you with our Services, we may send you important announcements, updates, and other relevant information. For more details on how we communicate with you, please refer to our Privacy Policy.

Payment, Term, and Termination

If you choose a paid plan, you choose either monthly or annual billing. We charge you in advance for each billing period at the price shown on our pricing page and at checkout, plus all applicable taxes. A monthly plan is charged every month and an annual plan is charged once a year for twelve months of service. Add-ons you buy are billed on the same period as your plan.

Your plan renews automatically at the end of every billing period, for the same period and at the price then shown for your plan, and we keep charging the payment method you gave us until you cancel. To avoid the next charge you must cancel before the current billing period ends.

Free trials. We offer a free trial of 14 days on the monthly Plus and Pro plans. You have to give us a payment method to start the trial, and we do not charge you during it. When the 14 days end, your trial becomes a paid subscription to the plan you chose, and we charge the payment method you gave us at the price shown for that plan, plus applicable taxes, and again every month after that until you cancel. If you do not want to be charged, cancel before the trial ends. Your trial end date is shown in your account. A free trial is limited to one per account, and accounts with prior workspace history as an owner are not eligible. Trials are not offered on the Business plan or on annual plans, and paid extras such as additional shows, extra storage and MagicPod cannot be bought during a trial.

Cancelling. You can cancel your subscription at any time before the end of the current billing period to avoid a renewal of your plan. You can do this yourself in Settings, under Billing, or by writing to us at [email protected]. Only a member with billing permission can cancel. You will continue to have use of your plan until the end of your current billing period. Deleting your workspace does not stop billing, so cancel the subscription first.

Refund Policy

To ask for a refund, write to us at [email protected] from the email address on your account and tell us which charge you mean. We honor refund requests made within 48 hours of the charge. We do not give refunds for charges made more than 48 hours before your request, and cancelling a plan does not refund the period you have already paid for, including the unused part of an annual period. Refunds are made through our payment provider, back to the payment method you paid with. This paragraph does not affect the rights of Consumers based in the European Economic Area, whose withdrawal and reimbursement rights are set out in the section "Instructions for EEA Members to Withdraw" and, where they apply, take precedence over this paragraph.

In Case of Problems and Disagreements

Both the law and these terms provide you with certain rights and mechanisms to address any issues that may arise.

EU & UK Specific

If you are a Consumer based in the EU or UK, you are entitled to all the legal rights granted to Consumers under applicable law.

EU Specific

If you are based in the EU and have agreed to our Terms of Service, EU Consumer laws provide you with a legal guarantee for the digital services we provide. Under this guarantee, we are liable for any lack of conformity that you discover at any time during the "continuous" supply of digital content or services.

Your national laws may provide an even longer guarantee period. If you need to make a guarantee claim, please contact us at [email protected].

US Specific (Warranty Disclaimer)

While we continuously strive to improve our Services to meet your needs, it is important to note that we offer our Services without warranties unless explicitly stated in our Service-specific additional terms. To comply with legal requirements, we must provide the following warranty disclaimer using specific language:

THE SITE AND OUR SERVICES, INCLUDING THE AI-BASED HOST CREATION THAT ALLOWS FOR VOICE CLONING SERVICE, ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS. WE ARE NOT LIABLE FOR ANY INFRINGEMENT OF THE RIGHTS OF ANY THIRD PARTY, INCLUDING COPYRIGHT INFRINGEMENT AND RIGHT OF PUBLICITY, ARISING FROM YOUR USE OF OUR SERVICES, INCLUDING THE AI-BASED HOST CREATION THAT ALLOWS FOR VOICE CLONING SERVICE. WE ARE NOT RESPONSIBLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE. WE DO NOT WARRANT THAT OUR SECURE SERVERS AND ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN WILL BE FREE FROM UNAUTHORIZED ACCESS OR USE. WE DISCLAIM ANY LIABILITY FOR INTERRUPTIONS OR CESSATION OF TRANSMISSION TO OR FROM THE SITE. WE ARE NOT RESPONSIBLE FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL COMPONENTS TRANSMITTED THROUGH THE SITE BY ANY THIRD PARTY. ADDITIONALLY, WE ARE NOT LIABLE FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS, NOR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY LINKED WEBSITE. WE WILL NOT BE A PARTY TO OR RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF ANY PRODUCT OR SERVICE, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Liabilities

For all users

US & UK Specific

These terms and the law aim to establish a fair balance regarding the liabilities between PodcastAI and its users. We may limit our liability for certain matters but not for others.

Our liability is limited to the extent permitted by law. However, please note that these terms do not intend to limit our liability for fraud, fraudulent misrepresentation, or death or injury caused by negligence or willful misconduct.

Except for the breaches mentioned above, PodcastAI is only liable for our breaches of these terms, as allowed by applicable law.

We are not responsible for failing to perform, or for delay in performing, our obligations where the cause is beyond our reasonable control. This includes acts of God, terrorism, civil unrest, war, fires, floods, power cuts, epidemics, strikes, government action, failures of the internet, and the failure, outage or withdrawal of a service we depend on to provide ours, such as our hosting providers, content delivery networks, payment processor or AI providers. If a cause of this kind lasts a long time, either of us may end the agreement, and we will refund any period you have paid for and not received.

US Specific

To the extent permitted by law, PodcastAI is only liable for its breaches of these terms or any applicable Service-specific additional terms.

PodcastAI is not liable for:

  • Loss of profits, revenues, business opportunities, goodwill, or anticipated savings.

  • Indirect or consequential losses.

  • Punitive damages.

You agree to indemnify, defend, release, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, arising from claims made by any natural person or third party in connection with the use, processing, and storage of the files you upload to our Services.

If we want you to defend a claim under this paragraph, we will tell you about the claim in reasonable time, let you control the defence with counsel of your choice, and give you reasonable cooperation at your expense. You may not settle a claim in a way that requires us to admit fault, pay money, or take or stop any action, without our written agreement, and we may take part in the defence at our own cost.

You also agree to accept full legal responsibility for and pay any royalties, penalties, fees, or damages awards resulting from any claims of intellectual property infringement brought against us by others as a result of the files and content you upload and generate using our services, which you do not own or are not authorized to provide to us.

We are not liable for any statements or representations in your uploaded files and generated content. You are solely responsible for the files you upload and the content you generate using our service. You expressly agree to release us from any responsibility and refrain from any legal action against us regarding your generated content. If you are a resident of California, you waive California Civil Code section 1542, which says that a general release does not extend to claims that the person giving the release does not know about or suspect at the time of the release and which, if known, would have materially affected the settlement.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SITE AND/OR OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF OUR SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, THE FOLLOWING, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

  1. ANY ERRORS, MISTAKES, INACCURACIES, OR OMISSIONS IN ANY CONTENT, INFORMATION, OR SERVICES.

  2. ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE, OR ANY CONTENT (OR INFORMATION) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

  3. ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF INFRINGEMENT OF THE RIGHTS OF ANY THIRD PARTY, INCLUDING COPYRIGHT INFRINGEMENT AND RIGHT OF PUBLICITY, ARISING FROM THE USE OF OUR SERVICES, INCLUDING THE VOICE CLONING SERVICE.

  4. PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES.

  5. ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVICES, SECURE SERVERS, AND/OR ANY PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

  6. ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR SERVICES.

  7. ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL COMPONENTS TRANSMITTED TO OR THROUGH THE WEBSITE OR SERVICES BY ANY THIRD PARTY.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (1) ONE HUNDRED US DOLLARS ($100) OR (2) THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. IF YOU ARE A BUSINESS CUSTOMER OR ORGANIZATION, THE LIMIT STATED BELOW UNDER "FOR BUSINESS CUSTOMERS AND ORGANIZATIONS" APPLIES INSTEAD OF THIS ONE. THESE LIMITS DO NOT APPLY TO YOUR OBLIGATION TO INDEMNIFY US UNDER THESE TERMS. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

EU Specific

We acknowledge unrestricted liability for damages caused by deliberate intention or gross negligence.

In cases of slight negligence, our liability is limited to the infringement of essential contractual obligations, which jeopardize the purpose of the contract or the fulfillment of duties necessary for proper contract implementation and upon which you generally rely. In such cases, we are liable only for typical and foreseeable damages at the time the respective service was provided.

We shall not be held liable for:

(i) failure to perform our obligations due to events beyond our reasonable control, including acts of God, terrorism, civil unrest, war, fires, power cuts, or epidemics, or

(ii) initial defects without fault as defined in § 536a (1) of the German Civil Code (BGB).

The limitations of liability mentioned above also extend to the personal liability of our employees, legal representatives, and performance assistants.

The aforementioned limitations of liability do not apply to cases of damages to life, body, or health, cases of product warranty, cases of fraudulent concealment of defects by us, our legal representatives, or performance assistants, or under the German Product Liability Act (Produkthaftungsgesetz).

Our liability for the loss of data is limited to the amount that would have been incurred to restore the data if it had been properly and regularly backed up.

In the case of users on a legacy free plan or without a paid plan, the following deviations apply: We are not obligated to remedy a defect in the service. We shall be liable for damages only if the defect was willfully concealed by us. Otherwise, our liability is limited to intentional acts and gross negligence.

For Business Customers and Organizations

US Specific

If you are a Business Customer or Organization:

To the extent permitted by applicable law, you agree to indemnify PodcastAI and its directors, officers, employees, and contractors for any third-party legal proceedings, including actions by government authorities, arising from your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnification covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

• If you are legally exempt from certain responsibilities, including indemnification, those responsibilities do not apply to you under these terms. For example, if you have certain immunities from legal obligations as recognized by relevant authorities, these terms do not override those immunities.

PodcastAI's total liability arising from or relating to these terms is limited to the greater of (1) $200 or (2) the fees paid to use the relevant services within the 12 months preceding the dispute. This limit applies instead of the general limit stated above.

EU & UK Specific

If you are a Business Customer or Organization:

To the extent allowed by applicable law, you agree to indemnify PodcastAI and its directors, officers, employees, and contractors for any third-party legal proceedings, including actions by government authorities, arising from your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnification covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

• If you are legally exempt from certain responsibilities, including indemnification, those responsibilities do not apply to you under these terms. For example, if you have certain immunities from legal obligations as recognized by relevant authorities, these terms do not override those immunities.

PodcastAI will not be responsible for the following liabilities:

  • Loss of profits, revenues, business opportunities, goodwill, or anticipated savings

  • Indirect or consequential loss

  • Punitive damages

PodcastAI's total liability arising from or relating to these terms is limited to the greater of (1) €500 or (2) 125% of the fees you paid to use the relevant services within the 12 months preceding the breach.

Handling Requests for Your Data

Respect for the privacy and security of your data is of utmost importance to us when responding to data disclosure requests. For detailed information, please refer to our Privacy Policy.

Settling Disputes, Governing Law, and Courts

US Specific

Informal Negotiation

To expedite resolution and manage the costs of any dispute, controversy, or claim (referred to as "Dispute" or collectively as "Disputes") arising from these Terms of Service, both you and PodcastAI (referred to individually as a "Party" and collectively as the "Parties") agree to attempt informal negotiations for a minimum of thirty (30) days before starting a court proceeding, unless otherwise specified in the provisions below. Informal negotiations begin upon written notice from one Party to the other Party.

For contact information regarding PodcastAI, please refer to the Contact us section. The courts named below have exclusive jurisdiction and venue for Disputes, whether you are a Consumer or a Business Customer, to the extent permitted by applicable law.

Exceptions to Informal Negotiations

The Parties acknowledge that the following Disputes are not subject to the provisions regarding informal negotiations: (a) Disputes related to the enforcement, protection, or validity of any Party's Intellectual Property Rights; (b) Disputes arising from theft, piracy, invasion of privacy, or unauthorized use allegations; and (c) Claims for injunctive relief. Such Disputes shall be resolved by the courts named below, and both Parties agree to submit to the personal jurisdiction of those courts.

Governing Law and Courts

If you are a resident of, or an Organization based in, the United States, these Terms of Service and your use of the Site and the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. The state and federal courts located in New Castle County, Delaware have exclusive jurisdiction over any Dispute, and both you and PodcastAI agree to submit to the personal jurisdiction of those courts. Either Party may bring an eligible claim in small claims court instead.

No Class Actions and No Jury Trial

You and PodcastAI each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative action. You and PodcastAI each also waive any right to a trial by jury, to the fullest extent permitted by law. If a court decides that either waiver cannot be enforced in your case, that waiver does not apply to your case, and the rest of these terms still apply.

EU Specific

If you are a resident of, or an Organization based in, the European Economic Area (EEA) or Switzerland, these terms and your relationship with PodcastAI under these terms and Service-specific additional terms are governed by the laws of your country of residence, and you may file legal disputes in your local courts. If you are an EEA-based Consumer, please contact us directly to resolve any issues.

The European Commission provides an online platform for dispute resolution, accessible at http://ec.europa.eu/Consumers/odr/. We are not obliged to participate in alternative dispute resolution before a Consumer dispute settlement commission, nor will we do so voluntarily.

UK Specific

If you are a resident of, or an Organization based in, the United Kingdom, these terms and your relationship with PodcastAI under these terms and Service-specific additional terms are governed by English law, and you may file legal disputes in the English courts.

Instructions for EEA Members to Withdraw

Contact PodcastAI to Withdraw from these terms

If you're a resident of the European Economic Area (EEA), you're entitled to cancel this agreement without providing any explanation within a period of 14 days. This 14-day cancellation period commences from the date the contract was concluded.

How to Exercise Your Withdrawal Rights

To withdraw from this agreement, you need to send us a clear statement of your decision. You can do this by sending a written communication either by post or email to:

Neuroframe, Inc. (formerly PodcastAI, Inc.), doing business as PodcastAI
2810 N Church St, PMB 51378,
Wilmington, DE 19802, USA
Email: [email protected]

Deadline for Withdrawal

Your withdrawal is considered timely if you send your withdrawal communication before the 14-day period has ended. The exact timing of the message, whether you send it on the first or last day of the withdrawal period, is not as important as ensuring it is sent before the period lapses.

Effects of withdrawal

Reimbursement Upon Contract Withdrawal

If you decide to cancel this contract, we are committed to refunding all payments we have received from you. This includes delivery costs, with the only exception being any additional costs that arose from your selection of a delivery method other than our standard, least expensive option. This reimbursement will be made without unnecessary delay, and no later than 14 days from the day we are notified of your decision to withdraw from the contract.

The reimbursement will be processed using the same payment method you used for the initial transaction unless you explicitly agree to a different method. In any case, this reimbursement will not result in any additional fees on your end.

Payment for Services Provided Before Contract Withdrawal

If you requested the commencement of Services within the withdrawal period, you will be required to pay a proportionate amount for the Services provided up to the point you informed us of your contract withdrawal. This amount will be calculated relative to the full scope of the contract.

Premature Expiry of Withdrawal Rights

Your right to withdraw from the Agreement may expire before the end of the withdrawal period under certain conditions. This happens if we began providing Services after you, as a consumer, expressly agreed that we should start executing the contract before the end of the withdrawal period. In addition, you must have confirmed that you understand that the right to withdraw from the contract will be lost once the contract execution begins.

Model withdrawal form

[Your Name] [Your Address] [City, State, Zip] [Your Email Address] [Today's Date]

I/We, [Your Full Name], hereby give notice of my/our intention to withdraw from our agreement for the provision of the following service: [Specify the Service].

The service was ordered on/received on: [Specify the Date].

Please consider this as formal notice for my/our withdrawal from this contract. Kindly proceed with the necessary steps to facilitate this process.

If there are additional steps needed to complete this process, please provide specific instructions.

Best Regards,

[Your Full Name]

Please note that if you're submitting this form in physical form, remember to include your signature.

General Terms

Severability. If any part of these terms is found to be illegal, invalid or unenforceable, that part applies in the narrowest way that is enforceable, or, if that is not possible, it is treated as removed. The rest of these terms stay in force.

Entire agreement. These terms, together with any service-specific additional terms and our Privacy Policy, are the whole agreement between you and PodcastAI about our services, and they replace anything said or written before about the same subject.

Assignment. You may not transfer these terms, or your account, to anyone else without our written agreement. Moving a show between workspaces with the transfer feature is not a transfer of these terms. We may transfer these terms to an affiliate, or to another company as part of a sale, merger or reorganization of our business, and we will tell you if we do.

What survives. If these terms end, for any reason, the sections about your content and intellectual property, permission to use your content, copyright complaints, payment obligations you have already incurred, indemnity, disclaimers, liability, disputes and these general terms continue to apply.

No waiver. If we do not enforce a part of these terms straight away, we have not given up the right to enforce it later.

Notices and electronic communications. You agree that we may give you notices, disclosures and other communications electronically, by email to the address on your account or by a notice in the product, and that those communications satisfy any legal requirement that they be in writing. A notice we send counts as received on the day we send it. You give us formal notice by email to [email protected] or by post to Neuroframe, Inc., 2810 N Church St, PMB 51378, Wilmington, DE 19802, United States, and that notice counts as received when we receive it. Keep the email address on your account current, because it is where we send notices. Emails about your billing, your plan ending and the retention of your content are service messages, and we send them even if you have opted out of marketing email.

Export control and sanctions. You may not use our services if you are located in, or are a resident of, a country or territory that is subject to comprehensive United States sanctions, or if you are on a United States government list of restricted or prohibited parties, and you may not use our services in violation of United States export control or sanctions laws.

Headings. Headings are there to help you find things and do not change the meaning of these terms.

No other beneficiaries. These terms are between you and PodcastAI. Nobody else can enforce them.

Definitions

Affiliate - an entity that belongs to the Neuroframe group of companies, which includes Neuroframe, Inc. and its subsidiaries

Business Customer - a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the course of its commercial or self-employed professional activity

Consumer - a natural person who is acting outside the scope of an economic activity

Copyright - a legal right that grants the creator of an original work (such as a blog post, photo, or video) the authority to control the use of that work by others, subject to certain limitations and exceptions (such as "fair use")

Disclaimer - a statement that limits someone's legal responsibilities

PodcastAI (also referred to as "we," "us," and/or "our") - Neuroframe, Inc., a company incorporated in Delaware, United States, formerly named PodcastAI, Inc. and doing business as PodcastAI, with its address at 2810 N Church St, PMB 51378, Wilmington, DE 19802, and its affiliates

Generated Content / Content you Generate - any content generated using our services, whether you generate it yourself or our services generate it for you. This includes podcast audio, episode titles, descriptions, chapters, show notes, social posts, clips, translated or dubbed audio, cover artwork, and the output of AI-based Host Creation and Script Generation.

Indemnity or indemnify - an individual or organization's contractual obligation to compensate for the losses suffered by another individual or organization from legal proceedings, such as lawsuits

Intellectual Property Rights - rights over creations of the mind, including inventions (patent rights), literary and artistic works (copyright), designs (design rights), and symbols, names, and images used in commerce (trademarks). IP rights may belong to you, another individual, or an organization

Liability - losses arising from any type of legal claim, whether based on a contract, tort (including negligence), or other reason, and whether or not those losses could have been reasonably anticipated or foreseen

Organization, also called a Workspace - the account that holds your shows, your members, and your subscription. In the product this is called a Workspace, and everyone has one. A Workspace may belong to a legal entity, such as a corporation, nonprofit, or educational institution, or to an individual person. Where these terms say Organization, they mean the same thing.

Service, Services - include any and all of the following services provided by PodcastAI, and any other feature we make available in your PodcastAI account, including features we add after the date of these terms:

  • Site - https://podcastai.com, the app at app.podcastai.com, and the other websites and addresses we operate to provide the services below.

  • Podcast Hosting and Distribution - Storing your episodes, creating and serving your RSS feed at a PodcastAI address or at a custom domain you connect, delivering your episodes to listeners and podcast apps, and helping you submit your show to Apple Podcasts, Spotify, and other directories.

  • Media Storage and Delivery - Storing the audio, video, transcripts, subtitles and artwork you upload or generate, and delivering them to listeners, including the storage allowance included with your plan and any extra storage you buy.

  • Transcription - Turning your recordings into transcripts and subtitles, identifying who is speaking, and producing chapters. Your episode audio is sent to our transcription provider to do this.

  • AI-based Host Creation - Our service that aids in the development of AI-based host characters, using a voice sample, a photograph, and the details you give us about the host. The voice sample is sent to our voice provider, which creates and stores a voice model for that host, as described under Voice Samples and Voice Models. If you give us a link to a host's LinkedIn profile, we use a third-party data service to fetch that profile, including their headline, occupation, summary, location and work history, and send it to a text provider to draft the host's biography. Photographs you add to a host are stored by us for display.

  • Script Generation and Episode Production Tools - The AI features that generate scripts, titles, descriptions, tags, chapters, key points, quotes, show notes, social posts and clips from your episodes and the details of your show. They adhere to the usage parameters outlined in these Terms of Service.

  • Dubbing - Translating an episode and re-voicing it in another language, using the voice models described under Voice Samples and Voice Models.

  • Cover Artwork - Generating and storing show and episode artwork. It may use images you upload and your existing artwork, and it sends them to our image providers.

  • Episode Studio - The editor for your episode audio and its cover artwork.

  • Public Pages and Player - The web pages we publish for your show, including pages served on a domain you connect, and the player you can embed on other sites.

  • Analytics - Measuring and reporting downloads and listener figures for your shows and episodes.

  • Advertising and Monetization - Placing advertising in the episodes we serve where a show's advertising slots are turned on, campaign and sponsorship tools, and the related reporting.

  • Imports and Connections - Importing an existing podcast from a feed or another host, importing files from cloud storage you connect, and publishing to platforms you connect, such as YouTube and social accounts.

  • MagicPod - Our automated production service, which researches, writes, produces and publishes episodes for a show on a schedule.

Trademark - symbols, names, and images used in commerce that can distinguish the goods or services of one individual or organization from those of another
Uploaded Files - any materials uploaded by a user to a workspace on the PodcastAI platform
Warrant, warranty - an assurance that a product or service will meet a certain standard
Your Content - files that you create, upload, submit, store, send, generate, or receive using our services
Your Contributions - all feedback, suggestions, and input you provide to the platform and in your communications with us

YouTube

By connecting PodcastAI to YouTube, you agree to be bound to the YouTube Terms of Service.

You can also connect other accounts to PodcastAI, including social accounts you publish to, distribution platforms, and cloud storage you import files from. When you connect one, you give us the access that connection asks for, and you agree to that provider's own terms as well as these. We store the access the provider issues to us so that the connection keeps working until you disconnect it. A cloud storage connection stays connected to the folder you choose, and lets us list and download the files in it, until you disconnect it. When you disconnect an account we stop using it. If you also want the provider itself to forget PodcastAI, remove PodcastAI's access in that provider's own settings.

Contact us

If you encounter any issues or have any concerns related to our Site or the use of our services, we are more than ready to help. To initiate the resolution process or to request further information regarding the use of our services, please get in touch with us at:

[email protected]

Neuroframe, Inc. (formerly PodcastAI, Inc.), doing business as PodcastAI
2810 N Church St, PMB 51378,
Wilmington, DE 19802
United States