Esplora il servizio clienti basato su gig attraverso le intuizioni dei leader del settore. Scopri tendenze, impatti sull'esperienza del cliente e storie di successo ispiratrici dei migliori marchi.
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
E23 • 41 mins • Nov 14, 2023
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