業界のリーダーや専門家たちが、アトラクション業界からの洞察や経験を共有します。あなたのキャリアを向上させるための貴重な知識を得ることができます。どのレベルの方でも大歓迎です。
Episode 412: Mark Shaw talks about CX vs customer service, the ACE framework and recognition isn't rocket science
E413 • 52 mins • Jul 29, 2025
Charts
- 170Decreased by 32
- 191Decreased by 7
- 182Decreased by 9
- 138Decreased by 3
最近のエピソード

Jul 29, 2025
Episode 412: Mark Shaw talks about CX vs customer service, the ACE framework and recognition isn't rocket science
E413 • 52 mins

Jul 22, 2025
Episode 411: Jeremy Hauwelaert talks about the Jungle Island experience, everything is marketing, and taking chances on employees
E412 • 42 mins

Jul 15, 2025
Episode 410: Michael Floyd talks about starting with respect, connecting employees to the mission and lessons from being a touring musician
E411 • 49 mins

Jul 8, 2025
Episode 409: Resources and best practices for job seekers
E410 • 42 mins

Jul 1, 2025
Episode 408: Harry Tomasides talks about dynamic pricing, shifting attendance and the every day is a separate event
E409 • 46 mins