毎週、サポートオペレーションのリーダーたちとの対話をお楽しみください。SummattiのSid Bhambaniをはじめとする彼らの経験や戦略についての洞察を共有します。
"Changing The World One CSR At A Time" with Matthew Caron @ OpenTable
E21 • 37 mins • Jun 5, 2020
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最近のエピソード
Jun 5, 2020
"Changing The World One CSR At A Time" with Matthew Caron @ OpenTable
E21 • 37 mins
Mar 26, 2020
"Beyond NPS & CSAT" with Stephen Noone O'Connor, VP at Customer Experience at Roadmunk
E20 • 23 mins
Mar 11, 2020
“Scaling Remote Support” with Hannah Clark Steiman, COO @Peak Support
E19 • 27 mins
Feb 26, 2020
"15 Minute First Response Time" with Joelle Waksman of Samsara
E18 • 30 mins
Feb 12, 2020
"Why What We Do Matters" with Jim Isreal of Otto Motors
E17 • 38 mins
