ヒト×生成AI どうなる?未来のコンタクトセンターは、生成AIと人間の協力が生む未来のコンタクトセンターの姿を探るポッドキャストです。専門家が最新の事例や課題を解説します。
知らなきゃ損！データマーケティングの新潮流。通録データなどから顧客ニーズを推定するAIソリューション「ヒトトナリAI」って何？
S1 E5 • 17 mins • Jun 26, 2025
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最近のエピソード
Jun 26, 2025
知らなきゃ損！データマーケティングの新潮流。通録データなどから顧客ニーズを推定するAIソリューション「ヒトトナリAI」って何？
S1 E5 • 17 mins
Apr 24, 2025
生成AI活用の回答精度を飛躍的に上げる？RAGの新常識「Hybrid RAG」とは？ 教えて野瀬さん！ ～サービス開発担当者が分かりやすく解説！～
S1 E3 • 20 mins
Apr 14, 2025
生成AI活用の回答精度を飛躍的に上げる？RAGの新常識「Hybrid RAG」とは？ 教えて野瀬さん！ ～サービス開発担当者が分かりやすく解説！～
S1 E3 • 18 mins
Mar 25, 2025
コンタクトセンター完全自動化が見えてきた？ ～生成AI活用の新常識？Hybrid Operation Loopとは？～
S1 E2 • 18 mins
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コンタクトセンター完全自動化が見えてきた？ ～カギは高品質ナレッジとHybrid RAG～
S1 E1 • 17 mins
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