デジタルテクノロジーとカリスマ的なリーダーがどのように優れた顧客体験と従業員体験を形作るのかを探ります。ホストのバーニー・ボルゲスと共に、業界の専門家からの洞察をお楽しみください。
The Third Wave of CX Leverages GenAI and Human Expertise
S1 E98 • 34 mins • Aug 13, 2024
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