Begleiten Sie Nienke Bloem im Gespräch mit CX-Experten, die wertvolle Einblicke und Tipps zur Verbesserung der Führungskompetenzen in der Kundenerfahrung geben.
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Neueste Folgen
Dec 2, 2024
#39 Understanding budget dynamics for CX leaders
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#38 Personalized Customer Experience: The power of handwritten notes in a digital world
E38 • 44 mins
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#37 Why a call to action drives true change beyond words in CX
E37 • 13 mins
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#36 Crafting impactful CX Stories: Four types of personal narratives
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#35 From CX Story Blueprint to impact: Crafting your CX leadership change narrative
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