Unisciti all'host Nienke Bloem mentre conversa con esperti globali di CX, condividendo preziose intuizioni e consigli pratici per migliorare le competenze di leadership nell'esperienza del cliente.
#39 Understanding budget dynamics for CX leaders
E39 • 25 mins • Dec 2, 2024
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Episodi recenti

Dec 2, 2024
#39 Understanding budget dynamics for CX leaders
E39 • 25 mins

Nov 18, 2024
#38 Personalized Customer Experience: The power of handwritten notes in a digital world
E38 • 44 mins

Nov 4, 2024
#37 Why a call to action drives true change beyond words in CX
E37 • 13 mins

Oct 28, 2024
#36 Crafting impactful CX Stories: Four types of personal narratives
E36 • 34 mins

Oct 21, 2024
#35 From CX Story Blueprint to impact: Crafting your CX leadership change narrative
E35 • 23 mins

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