Begleiten Sie Jochem van der Veer, während er mit Branchenführern über Kundenerfahrungen spricht und Einblicke sowie Strategien teilt, die bedeutende Veränderungen und Erfolge vorantreiben.
The one thing killing your customer experience - Insights Ep. 1
12 mins • Jul 25, 2025
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Neueste Folgen
Jul 25, 2025
The one thing killing your customer experience - Insights Ep. 1
12 mins
Jul 23, 2025
Ep. 35 - Stop listening. Start acting on insight - Brooke Sellas
S1 E35 • 60 mins
Jul 16, 2025
Ep. 34 - Scotiabank's strategy starts with journeys - Jennifer Jenkins
S1 E34 • 50 mins
Jul 9, 2025
Ep. 33 - Great experiences aren’t accidents, they’re engineered - Jon Picoult
S1 E33 • 64 mins
Jul 2, 2025
Ep 32. Leading change through CX at Elsevier - James Munoz
S1 E32 • 53 mins
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