Jochem van der Veer

The Experience Edge

Join Jochem van der Veer as he chats with industry leaders about customer experience, sharing insights and strategies that drive meaningful change and success.

Listen on Apple Podcasts

The one thing killing your customer experience - Insights Ep. 1

12 mins • Jul 25, 2025

Recent Episodes

Jul 25, 2025

The one thing killing your customer experience - Insights Ep. 1

12 mins

Jul 23, 2025

Ep. 35 - Stop listening. Start acting on insight - Brooke Sellas

S1 E35 • 60 mins

Jul 16, 2025

Ep. 34 - Scotiabank's strategy starts with journeys - Jennifer Jenkins

S1 E34 • 50 mins

Jul 9, 2025

Ep. 33 - Great experiences aren’t accidents, they’re engineered - Jon Picoult

S1 E33 • 64 mins

Jul 2, 2025

Ep 32. Leading change through CX at Elsevier - James Munoz

S1 E32 • 53 mins

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