Un programa que examina la creación de experiencias valiosas para los clientes. Con expertos, analizamos casos de éxito y prácticas efectivas en empresas y tecnología.
Ep. 10: Hacia la economía post propiedad: CX y suscripciones.
17 mins • Nov 16, 2021
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Episodios recientes
Nov 16, 2021
Ep. 10: Hacia la economía post propiedad: CX y suscripciones.
17 mins
Oct 29, 2021
Ep. 9: Más que un requisito: diversidad y experiencia del cliente.
20 mins
Oct 19, 2021
Ep. 8: ¿Quién está a cargo del customer experience?
18 mins
Oct 4, 2021
Ep. 7: ¿Clientes o colegas?: Cómo se hace customer experience hacia dentro.
21 mins
Aug 31, 2021
Ep. 6: La pregunta del millón: ¿Cómo escalar la experiencia del cliente?
15 mins
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