Gustav Kotkas, Qminder

Service Intelligence Podcast

Sintonizzati per discussioni approfondite con esperti globali, che offrono suggerimenti pratici per migliorare il tuo supporto clienti e le strategie di servizio per ottenere risultati migliori.

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Fred Gehrke - former VP of Support at Bolt. How to grow your support team from 20 to 200 in 7 months and help employees reach their full potential

E5 • 63 mins • May 18, 2022

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Episodi recenti

May 18, 2022

Fred Gehrke - former VP of Support at Bolt. How to grow your support team from 20 to 200 in 7 months and help employees reach their full potential

E5 • 63 mins

Feb 1, 2022

Jorma Laiapea - former Head of Customer Support at Wise - shares his experience in building customer support functions across multiple industries.

E4 • 43 mins

Jan 31, 2022

Every support ticket is a product failure - Jorma Laiapea

3 mins

Oct 7, 2021

Dana Hooshmand - former Head of Operations (retail) at Lyft

E3 • 45 mins

Sep 23, 2021

David Griffith - Head of Support (Baltics) at Wolt

E2 • 44 mins