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Episode 23: Where retailers are most commonly falling short in CX
28 mins • Nov 13, 2024
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Nov 13, 2024
Episode 23: Where retailers are most commonly falling short in CX
28 mins
Nov 5, 2024
Episode 22: Times of intense retail change offer opportunities – but not for boring brands
22 mins
Nov 4, 2024
Episode 21: There’s a ‘huge gulf’ between the CX shoppers expect online – and what they get
13 mins
Nov 1, 2024
Episode 20: From information overload to actionable insights: Putting customer data to work
14 mins
Oct 30, 2024
Episode 19: While Amazon, Walmart dominate retail media there is room for every retailer
26 mins
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