Inside Retail

Retail Untangled

Discover unique business strategies and retail insights with firsthand stories and innovative solutions from industry experts, presented by Inside Retail.

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Episode 23: Where retailers are most commonly falling short in CX

28 mins • Nov 13, 2024

Recent Episodes

Nov 13, 2024

Episode 23: Where retailers are most commonly falling short in CX

28 mins

Nov 5, 2024

Episode 22: Times of intense retail change offer opportunities – but not for boring brands

22 mins

Nov 4, 2024

Episode 21: There’s a ‘huge gulf’ between the CX shoppers expect online – and what they get

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Nov 1, 2024

Episode 20: From information overload to actionable insights: Putting customer data to work

14 mins

Oct 30, 2024

Episode 19: While Amazon, Walmart dominate retail media there is room for every retailer

26 mins

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