顧客センターとの体験を通じて、企業がどこを上手くいっているのか、そしてどこでサービスが不足しているのかを顧客が共有する本物のインサイトを探求します。
Episode 5 - Voice of the Customer with Tyson Goeltz Reasonable Expectations & Trust
S1 E5 • 16 mins • Nov 12, 2020
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最近のエピソード
Nov 12, 2020
Episode 5 - Voice of the Customer with Tyson Goeltz Reasonable Expectations & Trust
S1 E5 • 16 mins
Nov 2, 2020
Episode 4 - Voice of the Customer with Aarthi Gonela - EMPATHY
S1 E4 • 22 mins
Sep 29, 2020
Episode 3 - Voice of the Customer with Freddy and Mary Martinez on Engaged Customer Experiences
S1 E3 • 20 mins
Sep 16, 2020
Episode 2 - Voice of the Customer & the Simple things when it comes to Customer Experience & Getting Loyal Customers with guest Chris Drury
S1 E2 • 29 mins
Sep 8, 2020
Inaugural Episode - Voice of the Customer with Henry Scalfo and the VALUE of Communication
S1 E1 • 17 mins
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