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CX Today

News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

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Episódios recentes

Dec 11, 2024

QA Automation - How Far Can We Push AI?

S3 E7 • 15 mins

Dec 4, 2024

5 Customer Experience Trends for 2025 & Beyond

S3 E6 • 41 mins

Dec 4, 2024

Big CX News - The Latest on Microsoft's AI Agents, Afiniti's Bankruptcy, & Sprinklr's New CEO

S3 E5 • 45 mins

Dec 4, 2024

Contact Centres in 2025: How to Build Next Year’s Success Today

S3 E4 • 10 mins

Nov 29, 2024

Inside Cognigy's Revolutionary Agentic AI: The Future of Conversational Automation

S3 E3 • 14 mins

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