Fique por dentro das novidades em tecnologia de experiência do cliente e tendências de mercado com notícias diárias, reportagens e insights para líderes.
Contact Center Trends for 2025: What's Hot and What's Not?
S3 E18 • 22 mins • Feb 12, 2025
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Episódios recentes
![](https://files.podcastos.com/shows/7deuqx/jpeg256-2cae58f8.jpg)
Feb 12, 2025
Contact Center Trends for 2025: What's Hot and What's Not?
S3 E18 • 22 mins
![](https://files.podcastos.com/shows/7deuqx/jpeg256-2cae58f8.jpg)
Jan 30, 2025
Big CX News - The Latest on ServiceNow's Hiring Push, Verint's Acquisition Spree, & Microsoft
S3 E17 • 41 mins
![](https://files.podcastos.com/shows/7deuqx/jpeg256-2cae58f8.jpg)
Jan 28, 2025
The Role of Acoustic Technology in the Modern Contact Center
S3 E16 • 17 mins
![](https://files.podcastos.com/shows/7deuqx/jpeg256-2cae58f8.jpg)
Jan 27, 2025
Copilots & Virtual Agents: Where Should They Fit in Your CX Strategy?
S3 E14 • 21 mins
![](https://files.podcastos.com/shows/7deuqx/jpeg256-2cae58f8.jpg)
Jan 27, 2025
Transforming Contact Centers with AI: Insights and Innovations
S3 E15 • 18 mins
![](https://files.podcastos.com/shows/7deuqx/jpeg-392eadeb.jpg)
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