Prof. Dr. Nils Hafner

Hafners CX Podcast

Experimente conversas emocionantes com especialistas que oferecem valiosas percepções sobre a criação de uma experiência do cliente excepcional e uma gestão eficaz do cliente.

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Episode 14 - wie Friktionen die Service Profit Chain stören

S1 E14 • 32 mins • Jun 27, 2024

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Episódios recentes

Jun 27, 2024

Episode 14 - wie Friktionen die Service Profit Chain stören

S1 E14 • 32 mins

Apr 4, 2024

Episode 13 - Veränderung als wichtigster Wert in der Firma bei BSI - Business Systems Integration

S1 E13 • 36 mins

Feb 6, 2024

Episode 12 - Kundenmanagement im B2B Handel bei Dobi House of Beauty

S1 E12 • 27 mins

Nov 1, 2023

Episode 11 - Service-Innovationen bei der Deutschen Telekom mit Dr. Stefan Kohn

S1 E11 • 28 mins

Aug 25, 2023

Episode 10 - Feedbacktime mit Heiko Brömmelstrote

S1 E10 • 28 mins

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