Descubra insights e estratégias de especialistas para melhorar a entrega de serviços federais por meio da tecnologia e da experiência do cliente, com discussões com líderes da indústria.
Ep 6: Smarter Data, Better Experiences: AI in the Customer Journey
E6 • 24 mins • Nov 27, 2024
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Episódios recentes
Nov 27, 2024
Ep 6: Smarter Data, Better Experiences: AI in the Customer Journey
E6 • 24 mins
Aug 27, 2024
Ep 5: The Evolution of Federal Customer Experience
E5 • 30 mins
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Ep 4: Overcome Cultural Barriers with a Total Experience Mindset to Drive Innovation
E4 • 28 mins
Jun 11, 2024
Ep 3: Designing Secure Systems with Cybersecurity and CX Principles That Drive Modernization
E3 • 29 mins
May 14, 2024
Ep 2: A New Era of Public Health: Why Improving Health Outcomes Starts with Total Experiences
E2 • 24 mins
