Acompanhe Greg Reffner em discussões sobre KPIs em centros de contato, com especialistas que compartilham estratégias, resultados e armadilhas a evitar.
Top 5 Compliance Requirements with Tonia Brown
S2 E17 • 22 mins • Nov 13, 2024
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Episódios recentes
Nov 13, 2024
Top 5 Compliance Requirements with Tonia Brown
S2 E17 • 22 mins
Oct 23, 2024
Dream Outcomes with Adam Saad
S2 E16 • 20 mins
Oct 9, 2024
Outbound Contact Rate with Daniel Foppen
S2 E15 • 22 mins
Sep 18, 2024
Leadership Principles with Mike Cowguill
S2 E14 • 23 mins
Sep 4, 2024
QA Scores with Hannah Steiman
S2 E13 • 21 mins