Este podcast orienta profissionais em experiência do cliente, engajamento de funcionários e marketing sobre como construir confiança para melhorar a lealdade e fortalecer relacionamentos.
✈️ Southwest Airlines: Crafting First Class Customer Journeys with VP of CX & Analytics, Bill Tierney
S1 E11 • 52 mins • Nov 1, 2024
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Nov 1, 2024
✈️ Southwest Airlines: Crafting First Class Customer Journeys with VP of CX & Analytics, Bill Tierney
S1 E11 • 52 mins
Oct 15, 2024
Designing Great End Experiences: Lessons for CX, EX & UX Pros with Joe Macleod
S1 E10 • 44 mins
Sep 4, 2024
Gourmet CX & EX: Secrets from a Michelin-Starred Restaurateur ft Alain Kerloc'h, OX Belfast
S1 E9 • 54 mins
Aug 19, 2024
Transforming Patient Experience: Behind Every Number Is a Person w/ Healthscope's Anita Hodge
S1 E8 • 53 mins
Jul 31, 2024
The Heart of CX: Human-Centric Strategies for Transformative Customer Experiences with Fabiola Corvera-Stimeling
S1 E7 • 48 mins
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