Junte-se a Carlos Carasco e François Forest enquanto eles exploram estratégias inovadoras e insights para profissionais de CX, inspirando mudanças impactantes nas experiências dos clientes.
What Customer Tickets Reveal: Transformation Insights You Need
S1 E5 • 20 mins • Feb 7, 2025
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Feb 7, 2025
What Customer Tickets Reveal: Transformation Insights You Need
S1 E5 • 20 mins
![](https://files.podcastos.com/shows/mdcxkg/jpeg256-45f83594.jpg)
Feb 7, 2025
Top 4 CX Practices That Will Disappear With AI
S1 E3 • 37 mins
![](https://files.podcastos.com/shows/mdcxkg/jpeg256-45f83594.jpg)
Feb 7, 2025
Understand The Technology Behind NLP (Natural Language Processing) in CX
S1 E4 • 33 mins
![](https://files.podcastos.com/shows/mdcxkg/jpeg256-45f83594.jpg)
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6 Key Insights that NPS Does Not Reveal
S1 E2 • 34 mins
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Feb 7, 2025
7 Security Risks Triggered by CX Initiatives and How to Avoid Them
S1 E1 • 37 mins
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