Sintoniza para conocer a líderes en Experiencia del Cliente. Jeanne Bliss muestra cómo los CCOs fomentan el crecimiento y el cambio centrados en el cliente.
Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars
S1 E238 • 84 mins • Feb 24, 2023
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