Sintonize para insights de líderes em Experiência do Cliente. Apresentado por Jeanne Bliss, o programa mostra como os CCOs promovem crescimento e mudança centrados no cliente.
Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars
S1 E238 • 84 mins • Feb 24, 2023
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