Únete a Adrian Swinscoe mientras conversa con destacados emprendedores y líderes de pensamiento, explorando ideas sobre experiencias excepcionales de clientes y empleados que impulsan el éxito.
The majority of agents don't find AI useful in their daily work - Interview with Martin Teasdale and Ed Creasey
E529 • 53 mins • Jan 25, 2025
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Episodios recientes
Jan 25, 2025
The majority of agents don't find AI useful in their daily work - Interview with Martin Teasdale and Ed Creasey
E529 • 53 mins
Jan 17, 2025
We got everyone involved in support and made our customer support metrics public - Interview with Kenji Hayward of Front
E528 • 40 mins
Jan 7, 2025
Data ontology and rethinking customer support metrics - Interview with Marcel Barrera of serviceMob Inc
E527 • 65 mins
Dec 20, 2024
The impact of influencer marketing on customer experience - Interview with Daphne Robertson of #paid
E526 • 47 mins
Dec 13, 2024
An eight-step discovery process to help master the customer experience - Interview with Edwin Margulies of Nextiva
E525 • 70 mins
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