Adrian Swinscoe

Punk CX with Adrian Swinscoe

Join Adrian Swinscoe as he chats with top entrepreneurs and thought leaders, exploring insights on exceptional customer and employee experiences that drive success.

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Harnessing the contact center's potential as a real-time data gold mine - Interview with Suvi Lindfors of Netigate

E532 • 50 mins • Feb 19, 2025

Recent Episodes

Feb 19, 2025

Harnessing the contact center's potential as a real-time data gold mine - Interview with Suvi Lindfors of Netigate

E532 • 50 mins

Feb 13, 2025

Life Lessons I Learned From Being A Line Cook - Interview with Ari Weinzweig

E531 • 59 mins

Feb 5, 2025

The natural home of the contact center is under the CMO - Interview with Alex Levin of Regal.io

E530 • 44 mins

Jan 25, 2025

The majority of agents don't find AI useful in their daily work - Interview with Martin Teasdale and Ed Creasey

E529 • 53 mins

Jan 17, 2025

We got everyone involved in support and made our customer support metrics public - Interview with Kenji Hayward of Front

E528 • 40 mins

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