Adrian Swinscoe

Punk CX with Adrian Swinscoe

Join Adrian Swinscoe as he chats with top entrepreneurs and thought leaders, exploring insights on exceptional customer and employee experiences that drive success.

Listen on Apple Podcasts

Omnichannel was a myth - Interview with Gaurav Passi of Zingly

E540 • 40 mins • May 13, 2025

Recent Episodes

May 13, 2025

Omnichannel was a myth - Interview with Gaurav Passi of Zingly

E540 • 40 mins

May 2, 2025

Why businesses need to invest in both brand and customer experience - Interview with Martin Gill of Forrester

E539 • 39 mins

Apr 23, 2025

Legacy transformation, agentic AI and how to get it right - Interview with Don Schuerman of Pega

E538 • 35 mins

Apr 15, 2025

Starting a resolution revolution - Interview with Tom Eggemeier, Adrian McDermott and Matthias Göhler of Zendesk

E537 • 58 mins

Apr 8, 2025

AI-driven search volumes are exploding and what brands should be doing about it - Interview with Vivek Pandya of Adobe

E536 • 29 mins

Language
English
Country
United States
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