Rejoignez Jess chaque jeudi pour discuter avec des leaders de l'industrie sur la création d'expériences de marque, de la fidélisation des clients à l'impact de l'IA.
Episode 73 | Why CX Is More Human Than Ever With Mackenzie Lukas Of Hormbles Chormbles
E73 • 48 mins • Aug 21, 2025
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