Join Jess every Thursday as she talks with industry leaders about building exceptional brand experiences, covering topics from customer retention to the impact of AI.
Episode 60 | What Most DTC Brands Get Wrong In 2025 With Patrick Johnson
E60 • 63 mins • May 15, 2025
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Recent Episodes

May 15, 2025
Episode 60 | What Most DTC Brands Get Wrong In 2025 With Patrick Johnson
E60 • 63 mins

May 8, 2025
Episode 59 | How Nestig Turns CX Into A Brand Advantage With Lauren Schorr
E59 • 50 mins

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Episode 58 | How Kate Zaman Is Helping Build The Future Of Luxury E-Commerce At ReserveBar
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Episode 57 | From High Fashion to High-Converting Partnerships with Dillon Duchesne
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Episode 56 | The Secret Behind Building Brands with CX Data featuring Lindsay Kolinsky
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