OCX Cognition

The CX Iconoclast

Stanco dei metodi obsoleti per l'esperienza del cliente? Unisciti a Richard Owen mentre conversa con esperti diversi, condividendo nuove intuizioni e strategie innovative per il successo del CX.

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The KPI Revolution: Turning Data into Decisions Using AI - With Michael Schrage of MIT

46 mins • Jul 28, 2025

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