従来の顧客体験手法に疲れましたか?リチャード・オーウェンと一緒に、多様な思想家やリーダーたちとの対話を楽しみ、新しい洞察を共有し、より良いCXを再構築しましょう。
NPS Isn't Dead, But It’s on Life Support: The Future of B2B Customer Experience
28 mins • Mar 24, 2025
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NPS Isn't Dead, But It’s on Life Support: The Future of B2B Customer Experience
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