OCX Cognition

The CX Iconoclast

Tired of conventional customer experience methods? Join Richard Owen as he chats with diverse thinkers and leaders, sharing fresh insights to reshape CX for the better.

Listen on Apple Podcasts

Marketing, AI, and the Power of Focus: Insights with Simon Lyons

34 mins • Mar 10, 2025

Recent Episodes

Mar 10, 2025

Marketing, AI, and the Power of Focus: Insights with Simon Lyons

34 mins

Feb 24, 2025

B2B CX Reimagined: Predictive Analytics and Account-Level Insights - with Richard Owen and Mauricio Duarte

36 mins

Feb 24, 2025

The Future of CX: AI, NPS, and the Power of Data - with Richard Owen and Mauricio Duarte

24 mins

Feb 10, 2025

What happened to Starbucks’ "third place" magic? With Joe Pine and Louis-Etienne Dubois

37 mins

Dec 26, 2024

Best of 2024 – The Value of Long-Term Customer Relationships - With Das Narayandas

7 mins

Language
English
Country
United States
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