Dorris Consulting International

The CX Tipping Point®

Scopri come migliorare l'esperienza del cliente può trasformare i servizi governativi. Questo podcast offre spunti e pratiche per ottimizzare le interazioni tra cittadini e imprese.

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EP 63: From Data to Impact: How GSA Transformed Digital Analytics featuring Marina Fox

S5 E63 • 62 mins • Oct 14, 2025

Episodi recenti

Oct 14, 2025

EP 63: From Data to Impact: How GSA Transformed Digital Analytics featuring Marina Fox

S5 E63 • 62 mins

Sep 29, 2025

EP 62 - Assessing Veterans’ Patient Experience through the Survey of Healthcare Experience of Patients (SHEP) Program within the Veterans Health Administration

S5 E62 • 35 mins

Sep 9, 2025

EP 61 - How California’s EDD is Transforming Customer Experience featuring Loree Levy

S5 E61 • 49 mins

Aug 18, 2025

EP 60 - The Total Experience’s Impact on Efficiency and Service Delivery at HHS featuring Avery Muse

S5 E60 • 66 mins

Jul 14, 2025

EP 59 - The Customs and Border Protection’s (CBP’s) Drive to Return Time to Mission through Efficiencies featuring James McCament & Janet Pence

S5 E59 • 65 mins

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