Discover how enhancing customer experience can transform government services. This podcast shares insights and best practices to improve citizen and business interactions.
EP 53 - Transforming the Journey for First-Time Filers: How the IRS is Elevating Customer Experience featuring Angela Render
S5 E53 • 38 mins • Jan 14, 2025
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Recent Episodes
Jan 14, 2025
EP 53 - Transforming the Journey for First-Time Filers: How the IRS is Elevating Customer Experience featuring Angela Render
S5 E53 • 38 mins
Dec 3, 2024
EP 52 - 2024 Year in Review of Government Customer Experience featuring Dan Barrett, Lee Becker, Amanda Chavez, MaryAnn Monroe & Mary Schwarz
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