Explora cómo mejorar la experiencia del cliente puede transformar los servicios gubernamentales. Este podcast ofrece ideas y prácticas para optimizar interacciones entre ciudadanos y empresas.
EP 53 - Transforming the Journey for First-Time Filers: How the IRS is Elevating Customer Experience featuring Angela Render
S5 E53 • 38 mins • Jan 14, 2025
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Episodios recientes
Jan 14, 2025
EP 53 - Transforming the Journey for First-Time Filers: How the IRS is Elevating Customer Experience featuring Angela Render
S5 E53 • 38 mins
Dec 3, 2024
EP 52 - 2024 Year in Review of Government Customer Experience featuring Dan Barrett, Lee Becker, Amanda Chavez, MaryAnn Monroe & Mary Schwarz
S4 E52 • 105 mins
Nov 12, 2024
EP 51 - Insights from Government Contact Center Leaders ft Meghan Daly, Nikki French, Simchah Suveyke-Bogin & Keith Thurston
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SPECIAL EDITION | EP 50 - Navigating the Presidential Transition
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