Scopri strategie per migliorare l'esperienza del cliente e far crescere il tuo business. Ogni episodio offre consigli pratici e storie ispiratrici per chi si occupa di CX.
157. Lessons from 2024: Designing CX That Keeps Customers Coming Back in 2025
S7 E157 • 17 mins • Jan 6, 2025
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Episodi recenti
Jan 6, 2025
157. Lessons from 2024: Designing CX That Keeps Customers Coming Back in 2025
S7 E157 • 17 mins
Dec 16, 2024
156. How to Design Effortless Customer Experience and Remove Roadblocks | Greg McKeown (Replay)
S6 E156 • 40 mins
Dec 2, 2024
155: Mastering Emotional Intelligence to Drive Team Performance & CX Excellence| Daniel Goleman (A past favorite)
S6 E155 • 34 mins
Nov 25, 2024
154. Customer Service ROI - The Numbers Behind Loyalty
S6 E154 • 29 mins
Nov 18, 2024
153. Earning Customer Loyalty, Not Just Sales, For Revenue Growth | Stacy Sherman + Fred Reichheld
S6 E153 • 16 mins
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