Descubra estratégias inovadoras para melhorar a experiência do cliente e impulsionar seu negócio. Cada episódio oferece conselhos práticos e histórias inspiradoras para todos os envolvidos em CX.
168. Why Customers Love Nordstrom—Lessons For Every Business | Robert Spector
S7 E168 • 27 mins • Mar 24, 2025
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Episódios recentes

Mar 24, 2025
168. Why Customers Love Nordstrom—Lessons For Every Business | Robert Spector
S7 E168 • 27 mins

Mar 17, 2025
167. Curing the Healthcare Crisis - A Prescription for Better Patient Experiences | Sharon Weinstein (Replay)
S7 E167 • 30 mins

Mar 10, 2025
166. Understand Your Customers Better: Data-Backed Ways to Build Relationships | Neil Hoyne
S7 E166 • 32 mins

Mar 3, 2025
165. Never Miss a Warning Signal—Predict & Prevent Customer Complaints with AI | Sid Banerjee
S7 E165 • 30 mins

Feb 24, 2025
164. AI Isn’t Just For Software: The Bold New World Of Product Personalization | Ben Weiss
S7 E164 • 32 mins

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