Ascolta il nostro podcast per leader dei Contact Center e IT, con strategie pratiche per migliorare le esperienze di clienti e agenti, mantenendo operazioni efficienti.
22. The Brain Behind the Call: Call Automation, Teams Phone, and Intelligent Voice Agents with Sean Keegan (Microsoft)
S1 E22 • 31 mins • Jun 12, 2025
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Episodi recenti
Jun 12, 2025
22. The Brain Behind the Call: Call Automation, Teams Phone, and Intelligent Voice Agents with Sean Keegan (Microsoft)
S1 E22 • 31 mins
May 29, 2025
21. Teams Phone Extensibility and Unify—A New Era for Contact Center Integration
S1 E21 • 31 mins
Mar 27, 2025
20. UNIVERSITY CONTACT CENTERS AT SCALE — Keith Honaker on Evolving Tech, Microsoft Teams & Managing Multiple Departments
S1 E20 • 38 mins
Mar 13, 2025
19. The Growth of MultiCaaS: Brent Kelly on the Trend of UC and CCaaS Integrations
S1 E19 • 35 mins
Feb 27, 2025
18. Clarity in the CCaaS Jungle: 5 Steps to an Informed CCaaS Buying Decision
S1 E18 • 51 mins
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