Mark Hillary and Peter Ryan

CX Files

Mark Hillary e Peter Ryan parlano con esperti sulle ultime tendenze nell'esperienza del cliente e su cosa i marchi devono sapere sulle aspettative dei consumatori.

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Mike Ortegon - Yoummday - How Travel Is Taking Off

E379 • 24 mins • Jul 24, 2025

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Jul 24, 2025

Mike Ortegon - Yoummday - How Travel Is Taking Off

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Jon Florence - Xima Software - AI In The Contact Center

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Thomas Oronti - Advensus - From Beaches to BPO: How the Dominican Republic Became a CX Star

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PANEL: In Face of Stagnating Favorability Ratings, What’s Next for South African Offshore CX?

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Jun 26, 2025

Pete Jones - Grypp - Why Are We Still Asking Agents to Work with Their Eyes Shut?

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