Junte-se a Mark Hillary e Peter Ryan em conversas com especialistas sobre tendências em experiência do cliente e o que as marcas devem saber sobre as expectativas dos consumidores.
Jon Florence - Xima Software - AI In The Contact Center
E378 • 33 mins • Jul 17, 2025
Charts
- 65Increased by 111
- 141Decreased by 8
- 69Increased by 0
Episódios recentes

Jul 17, 2025
Jon Florence - Xima Software - AI In The Contact Center
E378 • 33 mins

Jul 10, 2025
Thomas Oronti - Advensus - From Beaches to BPO: How the Dominican Republic Became a CX Star
E377 • 31 mins

Jul 3, 2025
PANEL: In Face of Stagnating Favorability Ratings, What’s Next for South African Offshore CX?
E376 • 40 mins

Jun 26, 2025
Pete Jones - Grypp - Why Are We Still Asking Agents to Work with Their Eyes Shut?
E375 • 36 mins

Jun 19, 2025
Mythbusting AI In CX - The Truths No One Tells You
E374 • 43 mins

Idioma
Inglês
País
Estados Unidos
Feed Host
Website
Feed
Solicitar uma atualização
As atualizações podem levar alguns minutos.