Mark Hillary and Peter Ryan

CX Files

Join Mark Hillary and Peter Ryan as they chat with industry experts about the latest trends in customer experience, exploring what brands need to know about consumer expectations.

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Martin Hill-Wilson - Brainfood Training - Beyond The Hype... How Is AI Really Changing CX?

E369 • 44 mins • May 15, 2025

Recent Episodes

May 15, 2025

Martin Hill-Wilson - Brainfood Training - Beyond The Hype... How Is AI Really Changing CX?

E369 • 44 mins

May 8, 2025

Michael Aronowitz - VXI - The Reality Of Creating A Profit Center With Your CX Team

E368 • 27 mins

Apr 30, 2025

Jonas Berggren - The CX (R)evolution Book

E367 • 22 mins

Apr 24, 2025

Amas Tenumah - Amas Talks - The Worst Job in Corporate America Is in a Call Center

E366 • 36 mins

Apr 17, 2025

Phil Kitchen - Customer Contact Panel - Jamaica Is Moving Beyond The Nearshore

E365 • 26 mins

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