Join Mark Hillary and Peter Ryan as they chat with industry experts about the latest trends in customer experience, exploring what brands need to know about consumer expectations.
Martin Hill-Wilson - Brainfood Training - Beyond The Hype... How Is AI Really Changing CX?
E369 • 44 mins • May 15, 2025
Charts
- 176NEW
- 154Increased by 25
- 157Increased by 43
- 107Decreased by 15
- 46Decreased by 22
Recent Episodes

May 15, 2025
Martin Hill-Wilson - Brainfood Training - Beyond The Hype... How Is AI Really Changing CX?
E369 • 44 mins

May 8, 2025
Michael Aronowitz - VXI - The Reality Of Creating A Profit Center With Your CX Team
E368 • 27 mins

Apr 30, 2025
Jonas Berggren - The CX (R)evolution Book
E367 • 22 mins

Apr 24, 2025
Amas Tenumah - Amas Talks - The Worst Job in Corporate America Is in a Call Center
E366 • 36 mins

Apr 17, 2025
Phil Kitchen - Customer Contact Panel - Jamaica Is Moving Beyond The Nearshore
E365 • 26 mins

Language
English
Country
United States
Feed Host
Website
Feed
Request an Update
Updates may take a few minutes.