テクノロジーリーダーや起業家たちが、コンタクトセンター業界に入るまでの驚くべき物語を共有する、魅力的な月刊ポッドキャストです。彼らのユニークな道のりを発見しましょう。
How to Build a People-First Contact Center That Actually Reduces Turnover: Sam Falletta
S6 E4 • 60 mins • Apr 17, 2025
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最近のエピソード
Apr 17, 2025
How to Build a People-First Contact Center That Actually Reduces Turnover: Sam Falletta
S6 E4 • 60 mins
Mar 12, 2025
From Cost Center to Profit Driver: The CX Transformation Blueprint: Camila Ferreira
S6 E53 • 53 mins
Feb 12, 2025
AI-Driven Compliance & Sales: How Contact Centers Can Stay Ahead: Nima Hakimi
E45 • 45 mins
Jan 15, 2025
Debunking Business Myths: The Leadership Blueprint for Contact Centers: Steve Bederman
E44 • 68 mins
Nov 13, 2024
What's Next for Contact Centers? Leadership, CX, and AI Insights: Colleen Beers
E43 • 66 mins
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