Explorez les histoires uniques de leaders et entrepreneurs partageant leur entrée surprise dans l'industrie des centres de contact dans ce podcast captivant.
From Intern to Innovator: Real‑Time Caller Insights & Entrepreneurial Grit, with Amanda Pietrocola
E56 • 59 mins • Jul 23, 2025
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Épisodes récents

Jul 23, 2025
From Intern to Innovator: Real‑Time Caller Insights & Entrepreneurial Grit, with Amanda Pietrocola
E56 • 59 mins

Jun 26, 2025
From Cold Calls to Chatbots - The Evolution of Contact Centers: Phillp Bennett
E55 • 60 mins

May 28, 2025
The Most Underrated Driver of CX Performance? Your Headset, with Vern Fernandez
E54 • 50 mins

Apr 17, 2025
How to Build a People-First Contact Center That Actually Reduces Turnover: Sam Falletta
S6 E4 • 60 mins

Mar 12, 2025
From Cost Center to Profit Driver: The CX Transformation Blueprint: Camila Ferreira
S6 E53 • 53 mins

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