Discover the unique paths of tech leaders and entrepreneurs as they share their surprising stories of entering the contact center industry in this engaging monthly podcast.
How to Build a People-First Contact Center That Actually Reduces Turnover: Sam Falletta
S6 E4 • 60 mins • Apr 17, 2025
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- 186Decreased by 2
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Recent Episodes

Apr 17, 2025
How to Build a People-First Contact Center That Actually Reduces Turnover: Sam Falletta
S6 E4 • 60 mins

Mar 12, 2025
From Cost Center to Profit Driver: The CX Transformation Blueprint: Camila Ferreira
S6 E53 • 53 mins

Feb 12, 2025
AI-Driven Compliance & Sales: How Contact Centers Can Stay Ahead: Nima Hakimi
E45 • 45 mins

Jan 15, 2025
Debunking Business Myths: The Leadership Blueprint for Contact Centers: Steve Bederman
E44 • 68 mins

Nov 13, 2024
What's Next for Contact Centers? Leadership, CX, and AI Insights: Colleen Beers
E43 • 66 mins

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