トム・レアード、トップBPOのCEOが、コールセンターの運営、採用、テクノロジー、文化についての洞察を共有する、価値あるヒントが詰まった活気ある週刊ポッドキャストに参加してください。
Beyond AHT and SLA: How to Measure Success in AI-Powered Contact Centers
S1 E236 • 20 mins • Feb 24, 2025
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- 146Increased by 36
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Beyond AHT and SLA: How to Measure Success in AI-Powered Contact Centers
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