Explore estratégias inovadoras e histórias de sucesso de especialistas do setor para transformar seu centro de contato em um centro de interações memoráveis com os clientes e valor.
Balancing technology with empathy in the contact centre
S2 E17 • 50 mins • Aug 26, 2024
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Aug 26, 2024
Balancing technology with empathy in the contact centre
S2 E17 • 50 mins
Aug 12, 2024
Balancing AI and human connection in the contact centre
S2 E16 • 45 mins
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S2 E15 • 38 mins
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Better service design is better for business
S2 E14 • 45 mins
Jul 1, 2024
Serving the community starts with listening to them
S2 E13 • 23 mins
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