Junte-se a Dee Kapila e Adam Avramescu enquanto exploram o futuro da Experiência do Cliente. Ganhe insights sobre tendências e lições de liderança para profissionais de CX aspirantes.
How do you evolve from Customer Education to Scaled CX?
S1 E5 • 58 mins • May 28, 2025
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Episódios recentes
May 28, 2025
How do you evolve from Customer Education to Scaled CX?
S1 E5 • 58 mins
Apr 28, 2025
Do you need a Scaled CX "ecosystem"?
S1 E4 • 50 mins
Mar 28, 2025
Should CSMs do training?
S1 E3 • 63 mins
Feb 2, 2025
Is AI eating Customer Experience?
S1 E2 • 59 mins
Feb 2, 2025
What is the future of CX?
S1 E1 • 63 mins
