NICE
CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers
Sintoniza semanalmente para charlas con expertos sobre el servicio al cliente. Conoce tendencias, prácticas efectivas y consejos para aumentar la satisfacción y eficiencia.
How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?
E74 • 16 mins • Mar 28, 2024
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Episodios recientes
Mar 28, 2024
How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?
E74 • 16 mins
Mar 14, 2024
Driving Growth Through Exceptional Customer Experiences
E73 • 23 mins
Feb 29, 2024
How Brands Can Leverage Outsourcing To Drive Customer Journey and Fund Their Digital Initiatives
E72 • 15 mins
Feb 15, 2024
AI’s Impact on Agent Performance and Satisfaction
E71 • 15 mins
Feb 1, 2024
Balancing Efficiency With Empathy in Customer Experience
E70 • 17 mins
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