NICE

CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers

Sintoniza semanalmente para charlas con expertos sobre el servicio al cliente. Conoce tendencias, prácticas efectivas y consejos para aumentar la satisfacción y eficiencia.

Listen on Apple Podcasts

Episodios recientes

Mar 28, 2024

How Should We Use Digital and AI To Reduce Costs and Drive Efficiency?

E74 • 16 mins

Mar 14, 2024

Driving Growth Through Exceptional Customer Experiences

E73 • 23 mins

Feb 29, 2024

How Brands Can Leverage Outsourcing To Drive Customer Journey and Fund Their Digital Initiatives

E72 • 15 mins

Feb 15, 2024

AI’s Impact on Agent Performance and Satisfaction

E71 • 15 mins

Feb 1, 2024

Balancing Efficiency With Empathy in Customer Experience

E70 • 17 mins

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